Hyphen Hotels New Dimensions to Business Hotels

The hospitality market in India has seen a recovery after an economic slump. However, secondary markets have emerged as top destinations for good hotels, especially in the category of luxury business hotel. This is because demand resonates with the growing corporate and leisure travellers in the mid-market segment. In addition, urbanisation and a higher rate of domestic travel to newer Tier II and Tier III cities are growth-drivers. 

Several Indian cities have benefitted as state governments aggressively seek investments through industrial and commercial developments. Experts are bullish about large industrial corridors, which have captive demand but lack any star accommodation and related services. A shining example of this is Hyphen Hotels in Haridwar, one of the new hotels in the city. 

 Hyphen Hotels is a pioneer in the mid-market segment in India. With an impressive portfolio of the best hotels, Hyphen is known for its international hospitality experience at competitive price points. The group operates star hotels in Haridwar, Noida, Meerut and the Hyphen Club in Noida. These conference hotels are located close to commercial hubs and are well-connected.   

Hyphen Grand Haridwar is located in the bustling Pentagon Mall in BHEL SIDCUL. It offers world-class rooms and has made a niche for itself as a luxury business hotel. There are 93 cosy rooms in the categories of Deluxe Rooms, Executive Rooms, Club Rooms, and Premium rooms. The spacious banquet hall offers unmatched conference packages with state-of-the-art AV equipment. Premier I and Premier II are the meeting halls that can accommodate up to 40 and 8 people respectively. For larger social and corporate gatherings the Hyphen Grand has a beautiful open terrace Shivalik. The terrace can comfortably accommodate a cover of 200 people with full range of food and beverage services. 

In Noida too, the Hyphen Hotel offers 22 premium rooms equipped with all facilities. Available in the categories of Deluxe and Executive, all the rooms come with free high-speed Internet connectivity. The hotel offers a contemporary Board Room and efficient business facilities, in addition to a large banquet ideal as a wedding hall. Complimentary breakfast for room guests is served at the one of best restaurants in Noida, Café Treat. This 24 hour, multi-cuisine restaurant has become a favourite among the good restaurants in Noida. 

The Hyphen Premier Meerut offers a total of 62 well-appointed rooms with all modern conveniences. There is the Deluxe, Superior or Suite to suit any preference. The banquets, Premier I and Premier II are ideal for hosting corporate meetings. It is centrally situated in the Shopprix mall in the heart of Meerut. .

 Noida is already booming as a commercial hub. Haridwar and Meerut are growing as business destinations in the wake of several government initiatives. As such these cities too witness increasing influx of visitors.  Demand for quality rooms in Haridwar, Noida, Meerut is on the rise. Hyphen Hotels, though a niche budget hotel, has brought in a fresh flavour of business hospitality at par with the star hotels of the world.

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Hyphen Hotels Customer Demands & Satisfaction

The customer of today is an intriguing puzzle. He is smart and intelligent and at the same time particular and demanding. She or he does not compromise and wants value for money.


Customer satisfaction thus, holds the highest premium in the market. Handling grievances and pacifying customers are all top priority for most sectors.

In a cut throat industry like hospitality, not only is the competition immense, the scope for error is also minimum. Hotels are meant for getaways, far from the hustle of the city and the daily household chores. Thus, customers walking into a hotel expect nice rooms, five star accommodation facilities and good restaurants. Mostly, the best in every price range.

While, hotels do categorize themselves in terms of budget, the Hyphen Group of Hotels has not let that be a hindrance in providing its customers with the best available services.

The terms conference hotels, budget hotels, luxury business hotels or 3, 4 or 5 star hotels, are just terms as far as the Hyphen Group is concerned. A customer’s good review with a promise to come back is what is paramount for Hyphen and they has been working tirelessly to achieve it.

Hyphen started small with presence in three cities, Haridwar, Noida and Meerut. After understanding the market and gauging the pulse of the customers, they are venturing out in other sectors and have several new hotels in the pipeline.

For instance, a city like Noida is young and has a large portion of migrant population. It ultimately results in the need and popularity of good restaurants in Noida. Hyphen can proudly claim to have some of the best restaurants in Noida.

A place like Meerut, where the wedding market has not evolved much, the demand for banquet and wedding halls is enormous.

In a short time, Hyphen Hotel’s properties in Haridwar, Noida and Meerut have become extremely popular. Their concept of comfortable accommodation seemed to have clicked with the customers. These hotels are all practical and offer relaxed accommodations. For the business traveler they offer the comfort of location. Being centrally placed, they serve as a great vantage point to traverse the distance of the city. For the backpackers and budget travelers, Hyphen provides the best value for money. Their hotels are relatively inexpensive and still offer great facilities.

Hyphen is next looking to target the hospitality segment in Jaipur and Dehradun. Both these places see a huge influx of tourists all year around, be it for business or leisure activities.

It is the understanding of the market and customer demands that distinguishes the good hotels from the not so good ones. Hyphen through its market placement and sense of customer requirements has in a short time, won numerous accolades and been able to place itself among the best hotels. After all, having customer satisfaction as the prime agenda has its perks.

Source By: http://bit.ly/1FaZAfW

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